Do I need a referral to make an appointment?

No referral is necessary if you are claiming via your private health fund. However, in order to receive a rebate from Medicare, you will need a Mental Health Care Plan from your GP, psychiatrist or paediatrician.

What can I expect when I see a psychologist?

It is common to feel hesitant or anxious before beginning therapy, particularly as it is not easy to speak to someone about deeply personal and sensitive information. Our psychologists understand thsi very well and will do their utmost to make this experience a relaxed and easy one with their warm and supportive approach.  The first session will usually be an “information-gathering” session to help build a clear picture about you and the life you live. Your psychologist will guide you through the rest of the steps at a pace that you are comfortable with.

How long are the sessions?

Generally, sessions for individual clients are approximately 50 minutes long. However, this varies depending on the service being provided.

How many sessions am I entitled to through Medicare?

Medicare cardholders are entitled to a rebate of about 70% of the session fee for up to 10 individual sessions per calendar year. Clients with other medical conditions may be eligible for a further 5 sessions at the end of the 10 initial sessions under the Chronic Disease Management Scheme with Medicare. Please contact us to find out how this can be arranged or discuss directly with your GP.

What is the difference between a psychologist and a psychiatrist?

Psychiatrists are medical doctors who specialise in the field of psychiatry (mental illness). Psychologists generally have a minimum of six years of training. Clinical Psychology is a branch of applied psychology concerned with the assessment, diagnosis and treatment of mental illness, psychological and behavioural problems. Clinical Psychologists complete an additional 2 years of training to be “endorsed” as a clinical psychologist, which involves a postgraduate degree (masters or doctoral level) and supervision with a Psychology Board (AHPRA) approved supervisor. There is considerable evidence indicating that psychological treatments are effective in assisting individuals with mental health issues.